Policy

1. ONLINE SHOPPING:

You can order SIXDO products online at the following 4 channels:

• Facebook:   https://www.facebook.com/sixdo.vn
• Instagram:   https://www.instagram.com/sixdovn/
• Website:      www.sixdo.vn
• Zalo:            https://zalo.me/2987761255497402438
• Shopee:      https://shopee.vn/sixdoofficial
• Lazada:       https://www.lazada.vn/shop/sixdo1629983591
• APP:            https://sixdo.vn/get-app

INSTRUCTIONS FOR BUYING AT FACEBOOK/INSTAGRAM:

• Send a direct message to SIXDO's Facebook/Instagram mailbox
• SIXDO will support you to advise the size, color and check the current status of the product
• SIXDO confirms order information, payment instructions and order processing

INSTRUCTIONS FOR BUYING AT WEBSITE/ APP:

• Choose available products in the Products Categories
• View product information, size advice, detailed images of products by clicking on the product
• Select size and Add to cart. You can continue to choose another product or continue to process the order
• Select Checkout and continue to complete all order information. Add Discount Code if available
• Select Complete Order
• You will receive confirmation of your successful order by phone directly from SIXDO

2. DIRECT SHOPPING

You can buy SIXDO products directly at the showroom system:

https://sixdo.vn/he-thong-cua-hang

(8:30AM - 10:00PM)

Applicable to genuine products purchased at Sixdo Showroom system, SixDo Mobile App and website https://sixdo.vn/

- Warranty period: 30 days from the date of invoice.

- Applicable products: Products purchased at full price

- Warranty coverage: Products due to technical defects from the manufacturer

- Product is still in warranty period

- Not applicable to discount products, accessories and underwear

- Delivery time is more than 6 days.
- Labels and barcodes are not intact.
- Modified, used products (dirty, torn, damaged, shriveled, faded, smelly bad smell, unusual chemical smell) or defective due to external influences after purchase, or the product's attachments/accessories are no longer complete/damaged.
- Strapless tops, 2-string tops, accessories (bags, shoes, belts ..)
- Products are discounted from 50%.
- The product does not have the original purchase invoice.

Customers pay on delivery

Customers choose Banking Payment or Online Payment method, then choose the type of ATM card to pay directly via the website according to the account number:

- Applied when buying via facebook, zalo

Bank: Vietinbank – Trang An Branch

Account number: 115002865309

SIXDO Fashion Joint Stock Company

- Applied when purchasing on SIXDO Website

Bank: Vietinbank – Trang An Branch

Account number: 116002865308

SIXDO Fashion Joint Stock Company

Pay directly at the cashier counter of the SIXDO showroom system by cash or payment card.

For customers who use bank transfer when purchase at the store, please use this bank account number:

Bank: Vietinbank – Trang An Branch

Account number: 11502866771

SIXDO Fashion Joint Stock Company

Transaction content: infomation of purchase, deposit, order, ....  You will be consulted by our staff in detail.

Website sixdo.vn is managed by SIXDO Fashion Joint Stock Company, with the aim of bringing products directly from manufacturers to consumers.

For our  website security of your information, we offer our  security policies for individual and institutional customers when using  website sixdo.vn or APP Sixdo

The term used below is substituted for customers who are individuals or organizations when using our services of the website sixdo.vn and Mobile App Sixdo. We may amend, update and supplement this policy in every time. The revision is in effect at the time we update it. After the privacy policy is updated, you still use the website sixdo.vn means that you understand and agree to the new Privacy Policy.

The collection of information through the website sixdo.vn will help us find the aspirations and desires of customers for improving our services.

Help our customers update new promotions or discounts ...  as soon as possible.

Support customers the complaints, comments as soon as posible

sixdo.vn collects customer information including:
Name:
First Name
Email address:
Phone:
Nation:
Province:
Address:

We understand the importance of customer information, so we are committed to use customer information for only purposes bring benefits to customers, we are committed not to trade, exchange customer information to any third party. However, in the following special circumstances, we may reasonably share guest information if:

- With the consent of the customer.

- To protect the interests of the company and partners: We only disclose personal information of customers when information can protect the interests and assets of our company and related partners. This information will be legally disclosed in accordance with the laws of Vietnam.

- At the request of government agencies when we see it in accordance with Vietnamese law.

- In other cases where it is necessary to provide other customer information, such as promotions sponsored by a third party. We will notify you before our sharing. You have the right to decide whether to consent or refuse the sharing.

We will store the Personal Information of Customer on our internal systems during the services or until the purpose of collection is fulfilled or when the Customer requests to cancel the information provided.

SIXDO Fashion Joint Stock Company
Address: 4th Floor, V+ Shopping Center, 505 Minh Khai Street, Vinh Tuy Ward, Hai Ba Trung District,
Hanoi City
Tel: 84-18006650 Email: info@sixdo.vn

Customers can edit the private infomation by accessing the website, emailing us or contact our address published on the website of sixdo.vn

We are committed to ensuring the customers information when providing personal information to our company. We are committed not to exchange customer information for any commercial purposes. We commit all sharing of customer information to comply with the company's privacy policy. We are committed to making you feel confident and satisfied the security of your personal information when participating and using our services.